Scottish Government Library blog

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EBLIP10 – 10th International Evidence Based Library and Information Practice Conference. 17th-18th June 2019, Glasgow

I attended days 1 and 2 of this year’s EBLIP conference.  This was my first time at EBLIP and here are my notes from the day.  As with most library conferences speakers gave a wide variety of excellent presentations from academic (and a few public) libraries.  My notes focus on those things we can adapt and consider for the Scottish Government Library.

Conference programme and abstracts
A selection of conference tweets

  • The big takeaway for me was start collecting and publishing “impact stories” – case studies of how our Library adds value to the Scottish Government.  This will provide valuable quantitative data to the qualitative data we already collect.  One method could be adding a section to our Library’s literature search request form asking users what they intend to do with the results.  Followed up by a standardised telephone interview 3-6 months after literature search results were provided.
  • Record and publish short and clear “how to” videos to access our Library services.
  • Turas Learn is NHS Education for Scotland’s platform for learning and support resources.  Worth checking out and noting it includes open badges hosted by the Scottish Social Services Council (SSSC).
  • Try using Slido or Padlet to get feedback as surveys may provide a low response rate.
  • Project Information Literacy (PIL) is a useful resource which includes a fascinating report from October 2018 – “How Students Engage with News”.
  • Wall Street Journal blue feed, red feed activity tool.  Shows both liberal and conservative Facebook posts side-by-side.  Demonstrating both sides use the same tactics and approach to selecting information and everyone has a bias.
  • Librarians are expected to be project managers but they don’t tend to think about project standards.  Plus there’s not much literature on project management for librarians.  It’s important to estimate timescales and resources required and build a case for funding, and to measure and keep good records of time and resources spent, and what went right (and wrong).
  • Add questions about UX (user experience) to our surveys to give us better feedback on what users think of our services.
  • Don’t just communicate good news from the Library.  Communicate all news simply, clearly, openly and regularly.  Negative news can be turned round with an in person or group/team discussion if needed – a chance to say the Library will manage this, we know what we’re doing and how we’ll sort it or work round it.

Paul Gray
August 4, 2019

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7 new eLearning courses from the Scottish Government Library

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Putting the ‘e’ in Library

Our small and busy Library team have a clear vision of which services we need to deliver to the Scottish Government, and how to deliver them.  So a few years ago we made the decision to focus on delivering desktop access to our services and market the Library as a virtual library.

We developed our Library pages on the organisation’s intranet and re-branded it the eLibrary.  And we continually describe and promote our Library as an eLibrary.

The eLibrary is continually developing, and now we’re taking this to the next level with the launch of the first in a series of eLearning modules.

Readers of this blog may be aware that our Library has been providing links to a range of desktop and mobile information services via our Library on the Web page for almost a year now.  So we’re delighted to say our eLearning modules will initially be available to anyone on this blog at our new eLearning page.  

So visit our eLearning page see our first module – Go Google!  Go Google! aims to give you some top tips to help you get the most from your Google searching.

Go Google! menu

Follow our blog and be the first to see our exciting eLearning developments over the coming months and beyond.

Paul Gray
April 2, 2013